The quality assurance system for approved energy advisers within the meaning of the Klimabonus subsidy scheme includes the following:
- verification of the basic qualifications of the energy adviser;
- verification of any additional qualifications of the energy adviser;
- checking and approval, prior to certification, of an energy consultation report for a retrofitting project;
- a timely and regular quality control system, including:
- quality control of the services provided by energy advisers;
- checking compliance with the conditions associated with the ongoing training of energy advisers, and
- implementation of a customer evaluation system.
