FAQ

The energy performance certificate is a regulatory obligation, therefore no subsidy is provided for its establishment.
The energy performance certificate is issued according to precise rules set out in the amended Grand Ducal Regulation of 30 November 2007 on the energy performance of residential buildings. It is valid for 10 years from the day of its issue. The issuance of an energy performance certificate and the information it contains shall not result in any direct obligation for energy retrofitting.

The energy performance certificate (EPC) or energy passport is the quality label that defines the energy performance of a residential building. The certificate provides information on the energy efficiency of residential buildings and thus allows comparisons to be made with other residential buildings. Thus, even without technical knowledge, the consumer can assess the energy quality of a residential building.

No. The relationship with the supplier does not change following the installation of the new electricity and/or gas meter. Each customer's supplier will be notified of the meter change automatically by the network operator.

Following a European directive enacted by Luxembourg into national law, all electricity and natural gas meters on national territory must be changed, regardless of the network operator. This means more than 300,000 electricity meters and more than 80,000 gas meters.