FAQ

Insulating materials are not all flammable. Insulating materials are divided into different fire protection categories. A European standard regulates the classification of materials and building types according to their fire behaviour.
In principle, insulating materials made out of minerals are non-flammable. They are taken into account in the Luxembourg sustainable housing certification (LENOZ) framework and can thus receive state financing as part of an overall concept. This also applies to retrofits: choosing insulating materials of mineral origin makes it possible to obtain higher financing compared to conventional materials.

Some materials used as façade coverings may be flammable. This is why it is important to take into account the overall make-up of the external wall. However, this may also include flame retardants (i.e. sealant, firewall, etc.) and thus provide protection against the spread of flames.

Insulation is one of the most important measures to take when boosting the energy efficiency of a building. No other measure can save as much energy for heating. 

Manufacturing the insulating materials consumes much less energy than the materials ultimately save. The energy used to manufacture insulation materials is marginal compared to the energy saved in a dwelling over a period of 20 to 30 years. As such, the energy consumed in manufacturing insulation does not constitute an argument against energy retrofitting, but it can very well influence the choice of insulating material. According to Klimabonus State aid criteria, environmentally friendly insulation requires little energy to produce.

The Klimabonus programme provides substantial subsidies for the use of environmentally friendly insulation.

In all cases, a properly executed energy retrofit improves the energy efficiency of the building and helps to reduce dependence on higher energy prices by reducing energy consumption for heating. In order to guarantee the sustainability of a dwelling and to maintain/increase its value, its maintenance and modernisation need to be considered in view of the long term. Whereas some retrofitted elements might depreciate in 10 or 20 years, for other elements this can happen much faster. To learn more about the potential for improving the energy efficiency of your home, request a free energy assessment with a Klima-Agence adviser.

Various State and municipal aid is also available to help finance your energy retrofitting project.

When replacing windows, one should take care to ensure that the walls are properly insulated. If the energy quality of the window is higher than that of the wall, humidity can condense on the walls, thus giving rise to the formation of mould. Condensation always appears in the coldest places.

To benefit from Klimabonus support, the performance of the wall insulation must be higher than that of the new window, or the windows must be replaced and controlled mechanical ventilation installed. When replacing windows, it may therefore also be necessary to insulate the façade. Contact your Klima-Agence adviser to determine the insulation performance of your building (free energy assessment).

In any case, after your windows have been replaced, proper daily ventilation must be ensured to maintain a healthy climate in your home.
 

When windows are not properly sealed, it leads to insufficient and unreliable ventilation and generally prevents correct ventilation in a dwelling. Adequate ventilation is achieved by opening windows or using a comfort ventilation system (CMV). On the other hand, windows that are not tightly sealed cause heat loss and draughts on cold days. These factors thus combine to create an unpleasant indoor climate and unnecessarily high heating costs.  

In you are retrofitting, it is advisable to have the new windows installed by a specialist, who will take care to remove any existing thermal bridges.

Mould growth is associated with elevated humidity levels and insufficient ventilation rather than with good insulation practice.

Indeed, the reverse is true: improved insulation quality prevents the formation of mould. This is found to be the case in many energy-efficient homes and buildings that have been retrofitted for energy efficiency. They are perfectly insulated, airtight and completely free of mould. If the external walls are not satisfactorily insulated, air moisture condenses in the cold areas, which favours the formation of mould. Effective thermal insulation of the façade tends to raise the surface temperature of the external wall and thus prevent moisture from accumulating.

It is likewise important to identify and eliminate all thermal bridges in the building (i.e. places where there are gaps in the insulation). Such bridges can be found, among other places, in recesses for radiators or on balconies. In addition, it is not advisable to place furniture in front of external walls, as this prevents the indoor air from circulating freely, meaning that the surfaces behind the furniture cool down.  
 

Benefit from financial support of up to 50% of the investment cost!

Under Article 4(h) of the Law of 31 May 1999, as amended, establishing a fund for the protection of the environmental, municipal administrations, municipal associations and public bodies under the supervision of the municipalities may receive aid covering up to 50% of the investment cost for projects for the rational use of energy and the promotion of new and renewable energy sources. This financial aid is accessible to all municipalities, regardless of their commitment to the climate pact.

The Ministry of the Economy regularly checks the calculations. The experts concerned can therefore be reported to the Ministry of the Economy or to Klima-Agence.

The Ministry of the Economy regularly publishes a list of approved experts who have undergone specific training: www.guichet.lu/experts-energie.

In addition, it is also possible to obtain a list of approved experts from the OAI. If in doubt about an expert's accreditation, you can ask for their accreditation documents or contact the Ministry of the Economy.