FAQ

Chargy, the network of public charging stations in Luxembourg, will over the coming years achieve a total of 800 stations, i.e. 1,600 charging points. At least one station will be installed in each Luxembourg municipality to guarantee national coverage for the network.
Currently, there are more than 350 Chargy stations (700 charging points) spread across Luxembourg. Therefore, you can charge your electric car near frequently visited places in urban areas, such as P&R, hospitals, administrative buildings, supermarkets, etc.
 
Access to the Chargy stations is straightforward with your mKaart. This means that the various Verkéiersverbond and Chargy prepaid products and services can be found on a single card, thus providing greater convenience on the move.

In order to charge your electric car or plug-in hybrid at Chargy stations and Chargy OK stations, you must have signed a contract with a charging service provider. Find the list of service providers active in Luxembourg at chargy.lu. Your charging service provider will also give you your mKaart, which will serve as your identifier on the Chargy and Chargy OK stations. If you already have a mKaart compatible with our network, your supplier will add the Chargy product directly to your mKaart.

Your electricity consumption will either be invoiced to you by the supplier with whom you have a contract or debited until the credit runs out if you have a prepaid card.
The MyChargy platform also allows the user to easily manage costs.

For more information, visit the website chargy.lu.

When you are abroad you can access selected charging stations with your Chargy subscription. Ask your charging service provider if they have such a contract and which charging stations you will be given access to.

You also have the option of using one of the various existing applications that give you access to one of the various roaming platforms or portals. These platforms or portals allow you to locate and use charging stations abroad and easily manage payment of your charges when travelling.

Find out before your next trip abroad and plan your journey properly!

Various charging methods are available for your electric car:
•    at home, at work or with friends: you can charge your car from an electrical outlet or from a fixed wall charging station. You just need an electrical cable to hook yourself up. In the case of a domestic connection for a single-family house, a maximum charging power of 11 kW is recommended. Find all our recommendations for installing a charging station on our website!

•    at work, check with your employer to see if charging is allowed; some smart charging stations allow individual metering of electricity consumption;

•    Chargy terminals: in frequently visited places such as municipal administrations, hospitals or P&R, you will find public stations that are accessible with your mKaart. These stations provide charging power for batteries ranging from 3.7 to 22 kW. Find the location of the stations on g-o.lu/chargy;

•    on the motorway: at certain motorway service areas you will find fast charging stations providing charging powers of over 22 kW;
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•    outside Luxembourg you can access certain terminals with your Chargy subscription! www.chargy.lu. There are also smartphone applications with which you can access roaming platforms and which enable you to locate and use charging stations in Luxembourg and abroad.  Find out more and plan your trip to Europe with complete peace of mind!

Are you a member of an existing cooperative that does not yet have a photovoltaic installation, but which meets the conditions to benefit from an electricity purchase (comprising at least 7 people, a non-profit organisation or foundation)? You then have the possibility of convening an extraordinary general meeting in order to discuss extending the scope of activity to include electricity production.

If you do not have the option of installing your own photovoltaic system or if you want to invest in a sustainable future, then you may be interested in joining an existing energy cooperative.

For information on admission requirements, contact the cooperative in question directly. It is usually necessary to send a formal application to the relevant board of directors and, once approved, to acquire at least one share in the existing cooperative.