FAQ

When you are abroad you can access selected charging stations with your Chargy subscription. Ask your charging service provider if they have such a contract and which charging stations you will be given access to.

You also have the option of using one of the various existing applications that give you access to one of the various roaming platforms or portals. These platforms or portals allow you to locate and use charging stations abroad and easily manage payment of your charges when travelling.

Find out before your next trip abroad and plan your journey properly!

According to studies conducted by Creos, the grid can already support about one third of households in Luxembourg simultaneously charging electric cars, without intelligent charge management and with a maximum power of 11 kW. The Luxembourg grid is well developed and has a three-phase connection for each house and sufficient capacity. All the more so if one takes into account that network operators are continuously evolving their networks to make them more intelligent and resilient in the future.

Of course, this does not avoid possible local bottlenecks, which would require the implementation of local measures. In large residences in particular, intelligent charge management is necessary for electric mobility. With controlled charging, grid capacities are sufficient to supply all households.
 

Find all information about financing your electric car and the aid programmes at www.cleverfueren.lu . 

Various charging methods are available for your electric car:
•    at home, at work or with friends: you can charge your car from an electrical outlet or from a fixed wall charging station. You just need an electrical cable to hook yourself up. In the case of a domestic connection for a single-family house, a maximum charging power of 11 kW is recommended. Find all our recommendations for installing a charging station on our website!

•    at work, check with your employer to see if charging is allowed; some smart charging stations allow individual metering of electricity consumption;

•    Chargy terminals: in frequently visited places such as municipal administrations, hospitals or P&R, you will find public stations that are accessible with your mKaart. These stations provide charging power for batteries ranging from 3.7 to 22 kW. Find the location of the stations on g-o.lu/chargy;

•    on the motorway: at certain motorway service areas you will find fast charging stations providing charging powers of over 22 kW;
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•    outside Luxembourg you can access certain terminals with your Chargy subscription! www.chargy.lu. There are also smartphone applications with which you can access roaming platforms and which enable you to locate and use charging stations in Luxembourg and abroad.  Find out more and plan your trip to Europe with complete peace of mind!

There are various options available to get you around easily and sustainably, which can be combined throughout your day:

•    in addition to producing no CO2 emissions, a bicycle is one of the cheapest and fastest means of transport for covering short distances. And thanks to your mKaart, you can store your bike in one of the many mBoxes available in Luxembourg located close to public transport! For more information, go to mobilitéit.lu;

•    prioritise public transport: by using buses, trams and trains, you will reduce your environmental footprint, avoid traffic jams and save money;

 
•    try carpooling: on average 250,000 empty car seats enter Luxembourg City every day. With carpooling, share your vehicle with other users and make journeys together. In addition to reducing costs and greenhouse gases, this method limits road saturation and traffic jams;

•    for any motorised journeys, an electric car is a more environmentally friendly and sustainable alternative. And thanks to the national network of Chargy charging stations, you can easily charge your vehicle at frequently visited public places! Here you can find the locations of the stations across the country.

Active mobility, alternative sustainable transport: it's now your turn to create your own combination!

In principle, a wall does not breathe. Air renewal and moisture removal are only achieved by ventilation (via windows or the installation of comfort ventilation, i.e. controlled mechanical ventilation – CMV). The effect of 'breathing' as mentioned above refers to the transfer of moisture by the diffusion of water vapour. In practice, this is minimal and does not play any role in moisture removal. On the other hand, it is important for interior plaster to be able to absorb moisture from the air and release it back into the interior after ventilation. The effect of moisture regulation effect therefore only operates within the first few centimetres (on the interior side) of a wall. For example, clay plaster on internal walls provides excellent moisture regulation.

Joints can cause significant heat loss. In winter, warm, moist air escapes to the outside via areas that are not tightly sealed, i.e. joints and cracks. This leads to the air cooling down and humidity condensing, which can give rise to the formation of mould in the recesses. In order to detect heat loss, thermal imaging is recommended.

An energy retrofit of a building (insulating the façade and roof, as well as replacing the windows) seals the building more tightly and can thus improve energy performance.

Buildings constructed between 1900 and 1970 have enormous potential for energy retrofitting. To find out the energy performance of your building’s insulation, it is necessary to analyse each project individually. Klima-Agence offers you a free energy diagnosis to check the state of your home's insulation.